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Blockchain and AI Equals the Future of Secure Data Processing and Storage

Blockchain and AI are two of the most disruptive technologies available today. As these technologies continue to develop, whole industries will be transformed. However, a lack of access to open source projects can hinder the development and use of both AI and blockchain. Data, one of the most important aspects of developing AI, must be …

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Artificial Intelligence and Blockchain at the Heart of Modern Tech Evolution

With the intrusion of artificial intelligence and blockchain technology, the world has reached new heights recently. Many things have changed since the beginning of the 21st century. At the core of all these transformations, a simple concept called ‘technology’ prevails. Yes, for the past two decades, technology has affected the way we live, work, learn, …

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Customer Experience Equally Important as Price for Today’s Modern Consumer

Imimobile Good customer service is a key driver of repeat business, according to 75% of respondents 61% are willing to pay more for a better experience and 55% would change brands to receive better customer service Different generations have varying levels of comfort for different service needs, such as 19% of both Gen Z and young …

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New technologies in early cancer detection: Big Data and Artificial Intelligence to save lives

Alongside research, the best weapon in the fight against cancer is undoubtedly early diagnosis in the early stages of the disease. While the scientific community continues to work tirelessly to find a cure for this disease, the development of new technologies is helping to improve the lives of millions of people. In 2020, some 19.3 …

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Predictions For The Blockchain Industry In 2022

If you’ve been following the crypto roller coaster — the development of decentralized autonomous organizations (DAOs), the rise of DeFis against traditional financial service business models and valuations of some NFT assets that seem to defy logic — you might be wondering what’s next. Though we can’t predict exactly what is going to happen, we …

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To Transform Customer Experience, We Must Transform Product Innovation With Circularity In Mind

Every product is designed to do a job. Crafted to solve a specific customer pain point or fill a gap in the market. Our culture of ‘take-make-waste’ sees companies manufacture products from raw materials, with consumers buying and using the product, then disposing of it when it becomes redundant. This cycle can and must be …

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How Will Customer Experience (CX) Change in 2022?

Up to 86% of online shoppers are now willing to pay higher prices as long as they receive a highly personalized and satisfying customer experience. This is according to a new report by customer reviews platform, Feefo. The global pandemic has changed consumer behavior and CX expectations to such an extent that businesses will have to continue turning …

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Beyond CRM

How to combine data from unknown consumers and known customers to create exceptional, personalized experiences Imagine a swimming pool–nice, clean, calm water with clearly defined lanes. Now imagine an ocean. Do you have a beautiful calm sunset and vast expanse in mind, or a wild, stormy ocean with waves crashing? CRM data is like that swimming pool: …

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