About Us

Always on the edge, yet grounded

Our Story

We are passionate problem solvers, storytellers, and architects, riding the edge of what’s possible, building the connectivity between your brand, products, services, and technology, with a unified goal of driving business performance.

At Arc, we understand the challenges and rules of emerging technologies and new design standards because we have been there. We craft teams that thrive on going beyond what’s known and push you and your company into new possibilities, driving new business from all corners of the Metaverse and beyond.

Our Leadership Team

Richard Pasqua

CXO – Chief Experience Officer

Richard has worked with industry leaders across the globe, leveraging his more than 30 years of UX and design expertise to help consumer, media, hi-tech, banking, and finance create optimal user experiences, products, and content that builds and aligns brands with customer needs. Richard has led creative, UX and product teams for prominent global agencies and publishers, reimagining the digital essence of iconic brands like American Express, Coach/Tapestry, HP, Juilliard, Newsweek, Nickelodeon, SAP, and the United States Mint.

Having worked with companies of all sizes, ranging from early-stage startup to Fortune 500 companies, Richard brings an extensive track record of launching and building high-growth CX practices. As CXO of RCG Ventures, Richard will help partners re-imagine what branded customer experiences mean in their fast-evolving sectors. Unfettered access to Richard’s insight and guidance will propel RCG Venture partners’ solutions to forefront of digital finance, consumer technology, transportation, and blockchain.

Travis Sales

Managing Director

Travis Sales., RCG Ventures Managing Partner, provides leadership for the continued development of an innovative, robust, and secure information technology environment that aligns with the unique nature of its clients. Through Arc, and in collaboration with business and technology leaders, explores emerging technologies, assesses their impact on the client’s business, prototypes and evaluates new concepts, and recommends new strategies and solutions.

With over 25 tears of industry experience, Travis has worked with and co-founded multiple technology startups (3 successful exits). Travis is a Serial Enterprise Software, Virtualization and Cloud Entrepreneur with over 25 years of industry experience. Notably Co-founder of CloudVolumes – named one of Five Strategic Acquisitions That Reshaped VMware by Forbes. Prior to joining RCG Ventures, Travis served as the President of BTG, Inc. which was the leading white-label cloud provider for Fortune 10 companies.

Amy Mathis

Director of HR

Amy Mathis brings 20 years’ experience and a diverse background in human resources, sales, and business development to Arc. Having thrived at high-growth companies like Breakthrough Technology Group and NexusTek, Amy will work alongside Arc and RCG Ventures’ partner companies, establishing HR practices, leading recruitment, onboarding, and workforce development. In addition, Mathis will ensure that Arc and partner companies adhere to OSHA and pandemic-specific mandates.

Mathis implements employee-centric policies that foster collaborative and inclusive corporate cultures. In a customer-centric world, understanding the connection between customer satisfaction and a brand’s success is essential. She brings a unique ability to help businesses adopt employee and customer-centric protocols, as well as flexible, equal-opportunity workplaces that fuel advancement and reject bias.

Mathis’ expertise onboarding and training protocols mitigates employee churn by equipping personnel with agile workflow strategies, technology, and training. In today’s world of hybrid work environments, ensuring unfettered engagement with employees is critical to maintaining exceptional customer experiences.

Innovation

Innovation can be incremental like evolution, or radical like the birth of a volcanic island – Socrates.

We understand change is a constant and we pride ourselves on being able to adapt to new challenges, while unearthing the ideas that can truly define and elevate your products and services.

Our Focus

We make the complex simple. Our approach combines user centered design with traditional and emerging technologies, to deliver rich, branded experiences your customers will enjoy all while being easy to maintain and grow.

Innovation

Innovation can be incremental like evolution, or radical like the birth of a volcanic island – Socrates.

We understand change is a constant and we pride ourselves on being able to adapt to new challenges, while unearthing the ideas that can truly define and elevate your products and services.

Our Focus

We make the complex simple. Our approach combines user centered design with traditional and emerging technologies, to deliver rich, branded experiences your customers will enjoy all while being easy to maintain and grow.

Who we work with

Our partners are as passionate as we are.

Ready to talk about the future of business?

Listening is the first step in the journey and key to developing strategies that go beyond today’s norms. Give us a shout, we are here to help.